Baller comes with advantages in strength and durability as the signature of our products. Ensuring every detail meets high standards, so you can trust our products on every trip you make. With a visually modern and reliable design, our luggages not only complement your style, but also become loyal traveling companions in keeping your belongings safe.

Our commitment is reflected in the easy-claim process of our 10-year warranty. It is simple for our efficiency, respecting the value of your precious time. With the system we designed, accessing the warranty becomes easier. Our priority is your convenience.

Baller Luggage Warranty

With every purchase of a Baller luggage, you will receive a warranty card that contains a warranty card number. It includes information such as the date of purchase, warranty expiration date, name, phone number, luggage type, luggage color, and luggage size.

If you encounter any issues with your Baller luggage such as a TSA lock that cannot be opened, malfunctioning wheels, or a loose handle, there's no need to worry! You can directly consult with our Service Center admin, and we'll be happy to assist you in restoring your Baller luggage to its original condition!

Claim 10-Year Warranty

Before claiming your warranty, please note that it only applies to the following parts of the luggage:

  • TSA Lock
  • USB Charging Port (18" & 20")
  • Top & side handle
  • Trolley handle
  • Wheels
  • Interior compartments
  • Hinge
  • Luggage legs
  • Rivet

*10-year warranty for all size of polycarbonate and new aluminium luggage

*Warranty doesn’t include replacement for loss

Luggage Repair

We provide 2 options for repairing your Baller luggage. First, you can repair it yourself with guidance from our technicians for parts of the suitcase that are easy to replace, such as locks, top & side handles. The second option is you can immediately take your luggage to the Baller Service Center and our technicians will immediately handle the problem with your favorite Baller luggage.

Service Center Baller

Ruko Paramount Glaze 1B No. 22
Jl. Boulevard Raya Gading Serpong, Kec. Serpong
Curug Sangereng, Kec. Klp. Dua, Tangerang - Banten 15810

0811 1147 864