Baller products are built to stand out with strength and durability. We make sure every detail meets high standards, so you can trust our products on every trip. With a modern, reliable design, Baller luggage is not just a style statement but also a trusted companion that keeps your belongings safe.
Our commitment to quality is reflected in the easy warranty claim process for Baller luggage. We've simplified the process for our 10-year warranty to save you time and make everything as efficient as possible. Our system is designed to make accessing your warranty easy, with your convenience as our priority.
Baller Luggage Warranty
When you purchase Baller luggage, you’ll receive a warranty card with important details, including the warranty number, purchase date, warranty expiration date, and your luggage’s type, color, and size.
If you have any issues with your luggage, like a TSA lock that won’t open, wheels that aren’t working properly, or a loose handle, don’t worry! Just reach out to our Service Center, and we’ll help get your Baller luggage back to its best.
Before making a warranty claim, please note that the warranty only covers specific parts of your luggage, including:
- TSA Lock
- USB charging port (For luggage sizes 18”, 20", and 22”)
- Top and side handles
- Trolley handles
- Wheels
- Hinges
- Luggage feet
- Rivets
*The 10-year warranty applies only to polycarbonate and aluminum luggage, all sizes.
*The warranty does not cover loss or theft.
We offer two repair options for your Baller luggage. First, you can fix some simple things yourself with instructions from Baller technicians, like replacing the lock or handles. Alternatively, you can bring your luggage to Baller Service Center and our technicians will take care of the repairs for you.
Service Center Baller
Ruko Paramount Glaze 1B No. 22
Jl. Boulevard Raya Gading Serpong, Kec. Serpong
Curug Sangereng, Kec. Klp. Dua, Tangerang - Banten 15810
0811 1147 864
