4 Suitcase Parts That Often Break, Here's How to Claim the Warranty

Traveling becomes more enjoyable with a reliable suitcase. However, over time and with use, suitcases are certainly not immune to unexpected damage. For example, being bumped by another suitcase, being thrown on the airport conveyor belt, or being tossed around during transfer. If you are not careful enough, the vulnerable parts of the suitcase may not function optimally, disrupting your travel plans.

Not only that, a damaged part of the suitcase can leave your belongings unprotected because the suitcase's function is no longer optimal. Therefore, this article will discuss which parts of a suitcase are most often damaged and how to easily claim a suitcase warranty. Read on so that your travel experience remains comfortable and free from worries about damaged luggage.

4 Vulnerable Parts of a Suitcase

Among the various parts of a suitcase, there are 4 main parts that are prone to damage. Yet, the function of these parts is crucial for protecting your belongings. What are these 4 parts? Here’s the explanation.

1. Wheels

Wheels are a primary part prone to damage because they bear the load of the suitcase's contents and can be hit hard. For example, when the suitcase falls from a height or collides while being transported.

Additionally, wheels can also be damaged by traversing rough and uneven surfaces. Typically, wheels are prone to wear and detachment. With long-term use, the rubber on the wheels can peel off, causing them to make noise when used and making suitcase maneuvering uncomfortable.

2. Handle

The handle of a suitcase is another part that is prone to damage. When carrying luggage that exceeds its capacity, the handle can break because it cannot lift too much weight.

This can be anticipated by paying attention to the maximum load capacity of your suitcase. Avoid forcing too much weight into it, as this can damage your suitcase handle.

3. TSA Lock / Zipper

There are two types of suitcases: zipper and non-zipper. Both types also have vulnerabilities to damage. When opening and closing a zipper suitcase, the zipper can become jammed or damaged due to rough use. This can happen if you open and close the suitcase forcefully or in a hurry. Other things, such as foreign objects getting caught in the zipper, can also obstruct the zipper's movement, causing it to jam.

Additionally, suitcases are equipped with a TSA lock for security, which can also be prone to damage from hard impacts or rough use. Furthermore, if you forget your TSA lock passcode and try to force it open, the TSA lock can also be damaged and rendered unusable.

4. Interior Compartments

Although it seems simple, the interior compartments of a suitcase are also prone to damage. This can occur if there is a strong impact, leading to tearing, cracking, or even shattering.

Besides external factors, you need to be careful as rough handling can also be a major cause. Things like overpacking, forcibly pulling items, or roughly opening or closing the suitcase can also damage hinges or compartment materials.

Lack of maintenance for the interior compartments of a suitcase, such as rarely cleaning them and letting small damages persist, can accelerate damage.

Therefore, as a traveler, it is important to pay attention when choosing a suitcase from the start. Especially if you want to avoid an unpleasant travel experience. One way is to choose a high-quality and tested suitcase that comes with a long warranty that is easy to claim, like Baller suitcases.

Read Also: Guide to Choosing an International Standard Suitcase for Overseas Travel

Here's How to Easily Claim Your Baller Warranty

No matter how well we care for and use our suitcases, there are times when external factors also play a role. To prevent this, we need to provide extra protection, such as a long 10-year warranty. This warranty serves as an investment for the long term, especially if you travel frequently with a suitcase.

To understand Baller's commitment to delivering durable and reliable suitcases, you can continue reading the article With a 10-Year Suitcase Warranty, Baller Suitcases Prove Their Commitment.

By choosing a quality suitcase with a long warranty, you no longer have to worry if any part of your suitcase gets damaged. Now, claiming your suitcase warranty is easier and hassle-free with the steps below:

1. Contact Customer Service

The first step you can take is to contact your suitcase's customer service. Consult Baller Customer Service about your suitcase damage via WhatsApp chat. You can also ask further about what is covered by the 10-year warranty, especially if this is your first time making a warranty claim.

2. Bring Your Suitcase to the Service Center

If you want easier direct consultation, visit the Service Center at the Baller flagship store. Your suitcase will be checked for damage by the Service Center team. After that, you can immediately fill in your personal data, and then the suitcase will be processed within 1-3 days, depending on the queue and the extent of the damage.

If you have ever experienced damage to any of the suitcase parts mentioned above, you no longer need to worry. It's time to provide extra protection with a long-term suitcase warranty of up to 10 years. Protect the quality of your suitcase, protect your travels from now on.

Read Also: Learn 9 Ways to Maintain Your Suitcase While Traveling

Every purchase of a Baller suitcase comes with an easy-to-claim 10-year long warranty. Also, be sure to check out the full collection of aluminum suitcases and polycarbonate suitcases from Baller that match your personality and needs. You can even add personalization to your suitcase for a more personal and unique touch. Get an easier and worry-free travel experience with Baller suitcases and their 10-year warranty, an investment for your future travels.